Privacy Policy

This Privacy Statement will apply to any services we provide to you and is effective from 25th May 2018. It ensures that we continue to comply with the new Privacy law and regulations. There are no changes to our contracts and or terms and conditions. If any changes are to be made to these, we will let you know.

1. How your personal information is used by Klinikos

This privacy notice is to let you know how we look after your personal information. This includes what you tell us about yourself, what we learn by having you as a supplier and or client, and the choices you give us about what you want us to send to clients and or suppliers. This notice explains how we do this and tell you about your privacy rights and how the law protects you.

Information will be held by Klinikos Ltd, Unit A4, Whitecrook Business Centre, Whitecrook Street, Clydebank, Glasgow, G81 1QF, Scotland, UK. Our website – http://ww.klinikos.com.

2. Our Privacy Promise

We promise:

  • To keep your data safe and secure.
  • Not to sell your data.
  • To give you ways to review your choices of the information we keep.
  • To correct any information that is inaccurate or obsolete.

3. How the law protects you

As well as our Privacy Promise, your privacy is protected by law.

The General Data Protection Regulation (GDPR) says that we are allowed to use your personal information only if we have a proper reason to do so. This includes sharing it outside Klinikos Ltd. The law says we must have one or more of these reasons:

  • To fulfil a contract, we have with you, or
  • When it is our legal duty to do so, or
  • When it is in our legitimate interest, or
  • When you consent to it, as a client or supplier.

A legitimate interest is when have a business or commercial reason to use your information. But even then, it must not unfairly go against what is right and best for you.

4. Who we share your personal information with.

  • Klinikos Ltd employees who help run our accounts and services as part of running the business.
  • HM Revenue & Customs, regulators and other authorities, when required.
  • Information may be shared with clients when anonymised to ensure you cannot be identified.
  • Companies we have a joint venture or agreement to co-operate with.
  • Clients/Companies that we introduce you to
  • We may also have to share your information with other organisation’s to provide you with our services.

5. Where we collect personal information from.

We may collect personal information about you (and/or your business). Data we collect and/or data you give to us:

    • When we use your services, and or we meet you at an event.
    • When you provide details of the services you offer.
    • When you use our website
    • In email and letters
    • Details that are in public records such as company websites, and information about you that is openly available in the internet
    • Transaction data.
    • When you purchase our services.
    • Profile data. This includes data we gather from devices you use on internet, i.e. LinkedIn etc.
    • We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties without consent.

6. Marketing

We may use your personal information to tell you about relevant services and or opportunities that we have. This is what we mean when we talk about ‘marketing’.

The personal information we have for you is made up of what you tell us, and the data we collect when you use our services, or from public records. We use this to decide which service may be relevant for you.

We will only use your personal information to send you ‘marketing’ messages if you have given your consent or a ‘legitimate interest’. You can ask us to stop sending you marketing messages by contacting us at any time by emailing – tracy.crerand@klinikos.com

7. How long we keep your personal information

We will keep your personal information for as long as you’re are a client and or supplier of Klinikos Ltd.
After you stop being a client or supplier, we may keep your data on file for one of these reasons:

  • To respond to any questions and or complaints
  • To maintain records according to rules that apply to us.
  • You give us permission to hold your information on file.

8. Letting us know if your personal information is incorrect

You have the right to question any information we have about you that you think is wrong or incomplete. Please contact us if you want to do this.

If you do, we will take reasonable steps to check its accuracy and correct it.

9. What if you want us to stop using your personal information?

You have the right to object to our use of your information, or to ask us to delete, remove, or stop using your personal information if there is not a need for us to keep it. This is known as the ‘right to object’ and ‘right to erasure’, or the ‘right to be forgotten’

There may be legal or other official reasons why we need to keep and or use your data. But please tell us if you think that we should not be using it.

We may sometimes be able to restrict the use of your data. This means that it can only be used for certain things such as legal claims or to exercise legal rights. In this situation, we would not use or share your information in other ways while it is restricted.

You can ask us to restrict the use of your personal information if:

  • It is not accurate.
  • It has been used unlawfully but don’t want us to delete it.
  • It not relevant any more, but you want us to keep it for use in legal claims.
  • You have already asked us to stop using your data, (this would be name and contact details only to ensure that we do not contact you in the future with services and or opportunities)

10. Privacy Policy online….?

By using the KLINIKOS LTD website (http://www.klinikos.com) you acknowledge that you have read the terms of this Privacy Policy and that you consent to the use of your personal information for the purposes set out below.

Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy, we provide this Privacy Policy explaining our online information practices and the choices you can make about the way your information is collected and used.

Our Commitment to Data Security
To prevent unauthorised access to, maintain data accuracy, and ensure the correct use of information, we have in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Your Information
We use the information you provide about yourself when contacting us or making an enquiry, for example, via e-mail, newsletter signup or by using our online enquiry form. We do not share this information with outside parties except to the extent we deem necessary to complete that enquiry.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties without consent.

We never use or share the personally identifiable information provided to us via the KLINIKOS website in ways unrelated to the ones described above without also providing you with an opportunity to opt-out or otherwise prohibit such unrelated uses.

E-mails may be sent to inform you of news about services or offers by KLINIKOS.

You can register with our website if you would like to receive our email newsletter about special offers and deals. During or after the registration process we may ask you how you would like to receive information from KLINIKOS and any other preferences you may have.

If you have subscribed to one of our services, you may unsubscribe at any time by following the instructions which are included in e-mail that you receive.

Cookies
We use cookies to collect information about how visitors use the KLINIKOS website.

Google Analytics Advertising Features
Klinikos Ltd website may employ Google Analytics Advertising Features to view demographics and interest’s data. Visitors to the Klinikos website can opt out of Google Analytics Advertising Features, including through Google Ads Settings, Ad Settings for mobile apps or any other available means. You can also opt out via the Google Analytics Opt-out Browser Add-on.

11. How to withdraw your consent

If you want to object to how we use your data, or if you would like us to delete it or restrict how we use it.

You can withdraw your consent for us to retain your personal information at any time.
Please contact Tracy Crerand at tracy.crerand@klinikos.com if you want to do so.

Thank you for your continued relationship with Klinikos Ltd.

12. How to Contact Us

Should you have other questions or concerns about our privacy policy, please contact us:

KLINIKOS LTD
Unit A4
Whitecrook Business Centre
Whitecrook Street, Clydebank
Glasgow, G81 1QF
Scotland, UK
Tel +44 (0)141 952 6073
Tel +44 (0)141 952 1630
Roy K Fraser – roy.fraser@klinikos.com
Tracy Crerand – tracy.crerand@klinikos.com